Terms & Conditions (GUNBROKER TERMS AT BOTTOM)
Eastex Shooting Supply may amend this buyer’s agreement at any time without notice on our company website located at www.eastexshootingsupply.com.
We accept Visa / Mastercard / Amex / Discover. We will also accept Money Orders on many of our items. If you want to mail payment please email us with the following information:
1) Your name and shipping information
2) The item number (RS-#### found under the item price)
We will then hold your items and generate an order for you. If payment is not received within 7 business days we will release the items and they may not be available when payment arrives.
Shipping and back order policy:
You pay only $9.99 to ship whatever you purchase on the site - orders over $300.00 will ship free. In the unlikely event we should incur expense beyond the shipping value due to clerical errors we reserve the right to cancel portions of, or the entire order if the buyer is unwilling to pay the difference.
We maintain a real time inventory of our products which only allows you to order items that are in stock at the time of your order. If should happen that we are unable to fill your order or any part of your order, our policy is to ship the portion or the order we do have in stock. All other items will be canceled and a 100% refund for any item canceled will be issued. Should a portion of the order contain an item that is restricted from shipping to the delivery address, the restricted portion of the order will be cancelled (and refunded) and the remaining portion of the order will be shipped.
Shipping and/or delivery dates are in no way guaranteed under any circumstances regardless of the method chosen for shipping. All dates supplied both verbally and written, are only estimates. All orders cancelled or returned due to shipping and/or delivering delays are subject to all cancellation and return fees.
No orders outside of the U.S.
HAWAII AND ALASKA: PLEASE CONTACT US PRIOR TO PLACING AN ORDER - IF YOU DO NOT CONTACT US PRIOR, YOUR ORDER WILL LIKELY BE CANCELLED AS THERE ARE DIFFERENT SHIPPING RATES YOU YOUR STATE.
An important note on Fraud Prevention:
We are committed to fraud prevention. Our policy is to cooperate fully with credit card companies and law enforcement agencies to help them prevent fraud and seek punishment for those involved in internet fraud. Orders placed on our site that contain tell tale signs of fraud will be flagged and reported. Orders with invalid telephone numbers, or shipping addresses that differ from billing addresses are all reviewed, and or cancelled, depending on what we deme appropriate. In some situations we will void a credit card transaction immediately if we suspect fraud. If it is later determined that the order is legitimate we will allow the transaction to complete. To you, the law abiding consumer, what this means is that orders placed with shipping addresses that differ from the billing address may be subject to review and associated delay in shipment.
Some of the items we sell have age limits. As such, you must verify your age for the purchase of items in our store. By agreeing to our terms & conditions you are making the following declaration:
Declaration of Buyer: "I acknowledge this dealer does not authorize that I may lawfully purchase, possess, carry or operate bows, crossbows, paint pistols, air pistols, air rifles, black powder items, tasers or any other items which I may purchase, in accordance with my state and local laws. I understand the legality of the merchandise I am ordering and I declare that I am of legal age and have no other legal disabilities."
We DO NOT warranty that you may purchase or possess handgun components, long gun components, or ammunition according to state or local laws. By agreeing to the terms & conditions, you are stating that you are of legal age to purchase the components or ammunition. This certifies that you are an adult and under no legal disability as provided under 18 U.S.C 922D (1) - (7).
NOTE: You are required to be at least 21 years of age to purchase handgun components, long gun components, or ammunition, and you are not permitted to place orders for people under the age of 21, or if you are under 21.
Liability Limit: We are not responsible for the use or misuse of any of our products. Our maximum liability will not be greater than the actual amount paid for the item, plus the normal shipping and handling fees.
Magazine Laws And Regulations (its tough to keep with the liberal agenda, so all regs are subject to change)
High capacity magazines holding over 10 rounds cannot be shipped to CA, HI, MA, NY, or DC.
Ammunition Regulations - NO AMMO TO THE FOLLOWING. We will issue refund minus $10.00 & 6% processing fee.
Alaska, Hawaii, Connecticut, New York state & Illinois
Tasers are restricted to ship to WI and IL. Know your state and local laws.
Please review www.eastexshooting.com/Restrictions.xls to look at state restrictions prior to purchasing on the website and on gunbroker.com. Look up the item# and your state - if there is a 'Y' in the field then there are restrictions within that state for that item. You can contact us for specific cities or zip codes within the state prior to purchase. Illinois resididence may be required to supply us with a copy of thir FOID card.
Clerical Errors: Eastex Shooting Supply is not responsible for typing errors or other clerical errors in product pricing, shipping, or other aspects of the site. Every effort is made to make sure the information we display is accurate and true. If you have a questions about the product please contact us before ordering.
Shipping and Delivery: Shipping and/or delivery dates are not guaranteed under any circumstances regardless of the method chosen for shipping. All dates quoted, both verbally and written, are estimates based on average movement of shipments. Any order cancelled or returned due to shipping and/or delivering delays are subject to all cancellation and return fees.
Customers are Responsible for all Shipping Charges, Cost, and Fees: The customer is responsible for all charges, costs, and fees related to/with returned shipments and address changes. This includes but is not limited to Undeliverable Addresses, Refused Packages, Address Changes, 3rd Attempt Undeliverable Packages, Cancellation Of An Order After It Ships, and The Return Of Packages To Our Facility With / Without Proper Notification, which includes but is not limited to the issuing of a return merchandise authorization number (RMA). Charges, Cost, and Fees may include but are not limited to shipping charges, cost and fees to the customer, shipping charges, cost and fees back to our facility, and shipping charges, cost and fees back to the customer. If a package is returned to us and delivered to the wrong facility the customer is responsible for the charges, cost and fees related to shipping the package to the proper facility. If the customer refuses to pay for any shipping charges, cost, or fees accrued after the initial shipping of the package we reserve the right to deduct all charges, cost and fees from the customers refund.
Once a package has been delivered back to our facility we will attempt to contact the customer via the information they have provided us. The customer has 5 business days from the time the package is delivered to our facility to contact us and make arrangements for reshipping of the package. After those 5 business days have elapsed we reserve the right to ship the package back to the proper facility, if it is not already been delivered there, and issue the customer a refund minus the charges, cost and fees mentioned in this agreement.
The customer agrees not to proceed with any actions that would dispute or recover any charges, cost and fees that we have collected and / or deducted from the customers refund / account. If the customer does pursue any actions that would dispute or recover any charges, cost and fees that we have collected and / or deducted from the customers refund / account they agree to pay for any charges, cost and fees we may accrue defending such actions.
Payments by Credit Card: We will accept credit cards payment as cash. In order to reduce credit card fraud, we reserve the right to require identification of card holder. In some cases we may require an emailed copy of your credit card and Driver’s license. We will require emailed copies if your shipping address is other than your verified billing address. We reserve the right to decline any credit card that doesn't meet our internal policies. The buyer agrees not to process any charge backs for any charge that the buyer had authorized. We will credit your credit card for any items returned for refund or any items lost in shipping that comply with the terms of this agreement. If this provision is breached and a charge back is processed in violation of this agreement, we may charge your card for the amount of the charge back, all bank fees, and charge back fees.
Order Cancellation Fee: When you place an order with us it is a legal binding contract. You may not arbitrarily cancel your order without approval from us and confirmation. You may request to cancel your order any time before it ships. However the order is not considered cancelled until we can verify that it has not shipped and you receive our cancellation notification which could take up to two business days. You understand and accept the fact that it may not be possible to cancel an order in time before shipping regardless of how and when you send your order. Please try and understand our shipping process. We have over 25,000 products online. Some products ship from our main location, some ship from remote locations and some products ship from the factory. When we receive your order, it is sent to the shipping location and starts the shipping process. Some location ship thousands of orders per day. The orders are packed, labeled and stacked on pallets for UPS to pick up twice a day. We start to incur cost at that moment. It normally takes us one business day to answer email so by then it is usually too late to cancel. Your order may still show in shipping department long after it ships. Most of our tracking information is updated at night for the day’s orders. Once your order is in the shipping department, it may not be possible to cancel the order. The following cancellation fees will apply. Orders placed directly on our web site will be charged 6% or $5.00, whichever is greater. Orders placed on auction sites will be charged 10% or $10.00, whichever is greater. If you refuse delivery of any package you will be charge shipping each way, restocking fees and any other administration fees incurred. Once a package is shipped the order cannot be canceled. You must contact us for return instruction.
We Reserve The Right To Cancel Any Order At Any Time For Any Reason.
When an order is cancelled, we will retain a credit card processing fee of 6%, or $5.00, whichever is greater.
Returns: Items have to be returned within 15 days. You must contact us before you return any item for return instruction and authorization number. Merchandise returned for refund is subject to a 15% to 25% restock fee. There is a minimum restocking fee of $10.00
Returns and Exchanges are not Allowed on the following:
NO RETURNS ON AMMUNITION. ALL SALES FINAL ON AMMUNITION.
NO RETURNS ON OPENED ITEMS
Warranty/Defective Items/Missing Parts: All defective and/or warranty products should be handled through the manufacturer. Claims for missing items or items damaged in transit must be received / reported to us within three business days of receipt of merchandise. We are not a repair facility and cannot accept items for repair or warranty work. All warranties are through the manufacture of the product. If the product is missing parts and/or is defective the customer should first contact the manufacture for parts and/or repairs
General. This Agreement shall be governed in all respects by the laws of the State of Texas as such laws are applied to agreements entered into and to be performed entirely within Texas between Texas residents. We do not guarantee continuous, uninterrupted, or secure access to our services, and operation of our site may be interfered with by numerous factors outside of our control. If any provision of this Agreement is held to be invalid or not enforceable, such provision shall be struck and the remaining provisions shall be enforced. You agree that this Agreement and all incorporated agreements may be automatically assigned by Eastex Shooting Supply, in our sole discretion, to a third party in the event of a merger or acquisition. Headings are for reference purposes only and in no way define, limit, construe, or describe the scope, or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches by others.
GUNBROKER TERMS AND CONDITIONS (in addition to site terms and conditions)
At this time we cannot accomodate payment over the telephone.
Since our system is automated, sometimes errors in price or description may occur. If this occurs, you are not obligated to complete the sale and we are not obligated to complete the sale. At the time we list our products on Gun Broker, they are in stock. If stock runs out before the auction ends, we make every effort to end the auction. However, on rare occasions an out of stock condition may exist. If this happens, we are normally not out of stock for more then a week or two depending on the item. If this occurs, then you or us may cancel the order at any time and a full refund will be given. By bidding on our items, you agree to these terms and conditions. If a typo occurs, you agree not to hold us to the transaction.
Please review www.eastexshooting.com/Restrictions.xls to look at state restrictions prior to purchasing on the website and on gunbroker.com. Look up the item# and your state - if there is a 'Y' in the field then there are restrictions within that state for that item. You can contact us for specific cities or zip codes within the state prior to purchase.
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